Genpact is conducting a walk-in drive for Banking Operations in Gurugram on 19 September 2026 (Saturday). The opportunity is for candidates with experience in Banking, KYC, AML, Mortgage, or Consumer Lending Operations.
The role involves working as part of a Consumer Lending assessment team, handling loan applicant information, document verification, financial analysis support, credit assessment activities, and case-based decision-making within defined policies and processes.
Candidates selected for the role will work from the office in Gurugram and may be required to work rotational shifts aligned with Australian business hours.
Genpact Banking Operations Walk-In – Job Overview
| Details | Information |
|---|---|
| Company | Genpact |
| Role | Banking Operations |
| Industry | BPM / BPO |
| Employment Type | Full Time, Permanent |
| Experience | 18 Months – 3 Years |
| Relevant Experience | Banking / KYC / AML |
| Qualification | B.Com / M.Com / BBA / Equivalent |
| Work Location | Gurugram, Haryana |
| Work Mode | Work From Office |
| Shift | ANZ / Rotational |
| Openings | 20 |
| Walk-In Date | 19 September 2026, Saturday |
| Walk-In Time | 11:30 AM – 1:30 PM |
| Venue | Genpact, Gate No. 2, Kore Tech Park, Tower 4, Red Parks Ltd, Southern Peripheral Road, Sector 69, Gurgaon – 122018, Haryana |
| Process Area | Consumer Lending / Banking Operations |
About the Genpact Banking Operations Role
The selected candidates will be part of the Consumer Lending assessment team. The role involves supporting different stages of the consumer lending lifecycle and making lending assessment decisions within delegated authority and the bank’s credit policies.
Candidates will review customer and loan-related documents, verify applicant information, perform data validation, support financial analysis, and work on case-based queues.
The position also requires candidates to maintain accuracy and productivity while following defined SLAs, compliance requirements, information security standards, and data protection policies.
Key Responsibilities
| Area | Responsibilities |
|---|---|
| Consumer Lending | Perform operational activities across the consumer lending lifecycle. |
| Loan Assessment | Support Line-1 assessment activities within delegated lending authority and credit policy. |
| Data Verification | Verify loan applicant information and supporting documents. |
| Document Review | Check customer, financial and loan documentation for completeness and accuracy. |
| Data Entry | Perform data entry, validation and checklist-based controls. |
| Financial Analysis | Provide support for financial analysis activities related to lending assessment. |
| Decision Making | Handle judgment-based decisions within defined authority and process frameworks. |
| Fees & Charges | Calculate applicable fees and charges related to loan documentation. |
| Case Management | Manage case-based work queues and complete assigned activities within SLAs. |
| Stakeholder Support | Communicate with client operations teams through calls, emails and case systems. |
| Quality Control | Conduct self-quality checks and identify data or document discrepancies. |
| Process Improvement | Identify recurring issues and contribute to process improvement and automation opportunities. |
| Compliance | Follow confidentiality, information security, data protection and regulatory requirements. |
| Team Collaboration | Work with Team Leaders, Quality and Training teams to maintain process adherence. |
Risk & Compliance Responsibilities
Employees will be expected to operate within established risk management frameworks and follow internal policies and applicable regulations.
Key responsibilities include:
- Following established risk management procedures.
- Meeting prescribed regulatory timelines.
- Escalating identified risks or concerns to the appropriate teams.
- Completing mandatory training within the required timeframe.
- Supporting effective governance and controls.
- Maintaining strict confidentiality and data protection.
- Identifying and escalating potential risks in a timely manner.
Skills Required
| Skill | Requirement |
|---|---|
| Banking Operations | Experience in banking operations |
| KYC | Knowledge of Know Your Customer processes |
| AML | Knowledge of Anti-Money Laundering processes |
| Due Diligence | Exposure to due diligence review |
| Transaction Monitoring | Relevant banking operations knowledge |
| Lending Operations | Consumer or business lending exposure |
| MS Office | Excel, Word and Outlook |
| Analytical Skills | Ability to analyze information and make decisions within defined guidelines |
| Attention to Detail | Strong process and control mindset |
| Communication | Ability to collaborate with teams and stakeholders |
| Time Management | Ability to manage volumes and meet deadlines |
Educational Qualification
| Qualification | Details |
|---|---|
| UG Qualification | Any Graduate / Equivalent |
| Preferred Degrees | B.Com, M.Com, BBA |
| Technical Degree | Not specifically required |
| Experience | 18 months – 3 years as stated for the walk-in |
The job listing specifically mentions B.Com, M.Com, BBA, B.Com + MBA and BBA + MBA as eligible educational backgrounds.
Experience Required
The walk-in listing specifies an experience range of 18 months to 3 years, particularly for candidates with previous experience in:
- Banking
- KYC
- AML
- Banking Operations
- Mortgage Operations
- Consumer Lending
- Business Lending
- Financial Services
Experience across stages of the lending lifecycle such as Origination, Credit Assessment, Document Preparation, Settlement or Fulfilment can be relevant.
Work Location & Shift Details
The position is based in Gurugram and requires employees to work from the office.
The role follows an Australian business-aligned shift model, with shifts starting from approximately 3:00 AM IST onwards. Rotational shifts may apply.
Weekend and Indian calendar holiday coverage may also be required depending on business requirements.
The role has a blended engagement model, involving:
- Inbound and outbound calls
- Emails
- Case-based work
- Interaction with client operations teams
- Interaction with bankers and brokers
Genpact Walk-In Interview Details
| Details | Information |
|---|---|
| Walk-In Date | 19 September 2026 (Saturday) |
| Time | 11:30 AM – 1:30 PM |
| Company | Genpact |
| Location | Gurugram |
| Openings | 20 |
| Work Mode | Work From Office |
| Shift | ANZ / Rotational |
Walk-In Venue
Genpact
Gate No. 2, Kore Tech Park, Tower 4,
Red Parks Ltd, Southern Peripheral Road,
Sector 69, Gurgaon – 122018, Haryana
Badshahpur Office
Documents to Carry
Candidates attending the walk-in should carry the following documents as mentioned in the job listing:
- 2 passport-size photographs
- 2 copies of resume
- Original Aadhaar Card
- One photograph should be pasted on the resume
Candidates should ensure that their resume clearly highlights relevant Banking, KYC, AML, Lending Operations or Financial Services experience.
Why Apply for Genpact Banking Operations?
This role provides an opportunity to work in the consumer lending and banking operations domain while gaining exposure to credit assessment, documentation, compliance and lending processes.
Candidates will also work with client operations teams and collaborate with Quality, Training and Team Leader functions.
Genpact also highlights opportunities related to technology, automation, digital transformation, learning and career development.
Important Points for Candidates
- Walk-in interview is scheduled for 19 September 2026.
- Walk-in timing is 11:30 AM to 1:30 PM.
- 20 openings are mentioned in the listing.
- Experience required: 18 months to 3 years.
- Relevant experience in Banking/KYC/AML is required.
- Work location is Gurugram.
- This is a Work From Office role.
- ANZ and rotational shifts apply.
- Candidates should carry the required documents.
- Salary is Not Disclosed in the listing.
- Genpact states that it does not charge applicants any fees during the hiring process.
How to Attend the Genpact Walk-In Drive?
Eligible candidates can attend the Genpact walk-in interview at the venue on 19 September 2026 between 11:30 AM and 1:30 PM.
Candidates should carry two copies of their updated resume, two passport-size photographs and their original Aadhaar Card.
Before travelling, candidates are advised to verify the latest walk-in details and ensure they meet the experience and qualification requirements.
Final Conclusion
The Genpact Banking Operations Walk-In Drive 2026 is an opportunity for experienced candidates looking for roles in Banking Operations, KYC, AML and Consumer Lending. The position is based in Gurugram and requires work from the office with ANZ/rotational shifts.
Candidates with 18 months to 3 years of relevant banking or lending operations experience can attend the walk-in interview on 19 September 2026 with the required documents.
