Candidates looking for the latest Customer Support Executive Jobs can now attend the Concentrix Walk-In Drive 2026 for the International Voice Process role. This is an excellent opportunity for freshers and candidates with up to 2 years of experience who have excellent English voice communication skills and want to build a career in international customer support and BPO operations.
Concentrix is conducting a walk-in drive in Hyderabad for the Customer Support Executive – International Voice position. Selected candidates will handle customer inquiries, resolve issues, provide accurate information, and ensure a positive customer service experience through voice and other support channels.
Freshers with excellent English communication skills can also apply. The company is offering a CTC of up to ₹6.5 LPA, subject to the stated compensation criteria.
Concentrix Walk-In Drive 2026 – Overview
| Particulars | Details |
|---|---|
| Company | Concentrix |
| Job Role | Customer Support Executive – International Voice |
| Job Type | Full-Time, Permanent |
| Experience | 0–2 Years |
| Freshers | Eligible |
| Salary | Up to ₹6.5 LPA |
| Job Location | Hyderabad |
| Work Location | Raheja Mindspace, Hitec City |
| Shift | Rotational Shifts |
| Industry | BPM / BPO |
| Openings | 100 |
| Walk-In Timing | 10:30 AM – 2:00 PM |
| Walk-In Drive | Monday to Friday, till 15 September 2026 |
About the Role
As a Customer Support Executive – International Voice, you will interact with customers and help resolve their queries and concerns. The role involves providing clear and accurate information, handling customer issues professionally, and ensuring a positive customer experience.
Candidates may handle customer interactions through calls, email, chat, and messaging channels, depending on business requirements. You will also need to escalate urgent or complex cases to the appropriate teams when required.
This opportunity is suitable for candidates who have strong spoken English skills, good listening ability, problem-solving skills, and the confidence to work in an international customer support environment.
Key Responsibilities
| Area | Responsibilities |
|---|---|
| Customer Support | Handle customer inquiries and provide appropriate assistance |
| Voice Process | Interact with customers through international voice calls |
| Issue Resolution | Understand and resolve customer concerns efficiently |
| Customer Experience | Ensure a professional and positive service experience |
| Information Support | Provide accurate information about products and processes |
| Escalation Management | Escalate urgent or complex cases to relevant teams |
| Process Knowledge | Stay updated with customer service guidelines and processes |
| Multi-Channel Support | Handle calls, email, chat, and messaging channels as required |
Skills Required
| Category | Skills |
|---|---|
| English Communication | Excellent speaking, listening, reading, and writing skills |
| Voice Skills | Strong voice communication and customer interaction ability |
| Customer Service | Customer-focused approach |
| Problem Solving | Ability to understand and resolve customer issues |
| Communication Level | CEFR C1 or above preferred |
| Listening Skills | Ability to understand customer requirements clearly |
| Professional Skills | Good communication and interpersonal abilities |
| Adaptability | Willingness to work in rotational shifts |
Candidates with skills related to US Calling, US Voice Process, International Calling, International BPO, Customer Support, and Voice Process can find this opportunity particularly relevant.
Educational Qualification & Experience
| Criteria | Details |
|---|---|
| Education | High School or equivalent academic level |
| Graduation | Graduation is not mandatory |
| Experience | 0–2 Years |
| Freshers | Can Apply |
| Communication | Excellent English voice communication skills required |
| Language Level | CEFR C1 and above preferred |
Freshers with excellent communication skills are encouraged to attend the walk-in drive.
Selection Process
The selection process is expected to include the following stages:
- HR Screening
- Communication Assessment
- Operations Interview
- Offer Discussion
Candidates should prepare well for the communication assessment and demonstrate strong spoken English, listening skills, confidence, and customer-handling ability.
Salary & Benefits
The compensation mentioned for this opportunity is:
CTC: Up to ₹6.5 LPA
According to the job details, the offered compensation may be up to ₹6.5 LPA or 30% to 40% on the candidate’s last drawn CTC, whichever is lower, based on the applicable criteria.
Additional benefits mentioned include:
- Cab facility as per company policy
- Professional training opportunities
- Career growth opportunities
- Employee-friendly work environment
- Opportunity to build experience in international customer service
Walk-In Drive Details
Walk-In Drive Dates
Monday to Friday – Till 15 September 2026
Walk-In Timing
10:30 AM to 2:00 PM
Venue
Concentrix
Raheja Mindspace, Maximus Towers,
Building 2A, 6th Floor,
Hitec City, Hyderabad – 500081
Contact Person
Santosh Basani
Contact Number
9959777059
Candidates should try to reach the venue within the specified timing and carry the necessary documents required for the recruitment process.
Why Join Concentrix?
This opportunity provides freshers with a chance to start their careers in international customer support and BPO operations. Candidates can develop important professional skills such as customer communication, issue resolution, international voice support, process knowledge, and client interaction.
The role can also help candidates gain experience in a fast-paced customer service environment while receiving professional training and exploring career growth opportunities.
For candidates with strong English communication skills who are comfortable speaking with customers, this can be a good opportunity to begin or grow their career in the customer experience industry.
How to Apply for Concentrix Walk-In Drive?
Interested candidates can apply through the job portal or directly attend the walk-in drive at the given venue.
Before attending the interview, make sure you prepare your updated resume and are ready for the communication assessment and operations interview.
Candidates should highlight the following in their resume:
- English communication skills
- Customer support experience, if any
- Voice process experience, if any
- Relevant customer service skills
- Educational qualifications
- Previous BPO or international process experience
Final Conclusion
The latest Concentrix Walk-In Drive 2026 for the Customer Support Executive – International Voice role is a great opportunity for freshers and candidates with 0–2 years of experience looking to build a career in customer support.
With 100 openings, a salary package of up to ₹6.5 LPA, and freshers being eligible based on excellent communication skills, interested candidates should consider attending the walk-in drive before 15 September 2026.
